It is therefore very important that you get your letter to us as soon as possible because it affects the date your benefit claim will start from.
You can claim Council Tax Reduction if you’re responsible for paying the Council Tax for the property you live in.
Once you have made your backdating request, we will make a decision based on the information you have given us. If we refuse your request for backdating, we will send you details of how to appeal.
If you or you partner are over the qualifying age for Pension Credit, and qualify for Housing Benefit or Council Tax Reduction (or both), we can backdate your award up to 3 months before the date you made your claim (as long as you were entitled for that period).
Send us your completed claim form even if you do not have all the information we may need to work out your entitlement to benefit.
We can write to you for this information after we receive your claim.
If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware.